Operator onboarding checklist

    Last updated 2026-10-07

    Getting live on Patriot Hauls comes down to six things: your business profile, your fleet, your driver's license and insurance, payouts, your contract, and publishing. Your listing goes live as soon as your documents are approved, so upload them early.

    1. Fill out your business profile

    Start in Business Profile (Identity tab). Add your business name, address, category, phone, and a short description. This is what renters see and it powers your spot on the map and in search. See editing your business profile for the details.

    Tip: If your business is already in our directory, claim it instead of starting from scratch so you don't lose any existing ranking.

    2. Add your fleet

    List the trailers, equipment, or dumpsters you rent out. Add each unit with photos, specs, daily and weekly rates, and the yard it's picked up from. Getting at least one unit online is your first real win — renters can't book an empty fleet.

    3. Connect Stripe payouts

    Open Payments and connect your Stripe account. Patriot Hauls takes no commission — payments and deposits run through your own Stripe and the money goes straight to you. See connecting Stripe payouts.

    Heads up: This step isn't optional if you want bookings. You cannot publish your listing until Stripe is connected — without it, renters reach a checkout that can't complete. Connecting Stripe also verifies your business automatically.

    4. Set up your contract

    Choose and customize your rental agreement in Contract Settings. Patriot Hauls comes with legal templates for trailers, equipment, dumpsters, and a damage waiver, and fills in renter and booking details automatically. See customizing your contract.

    5. Publish your listing

    Back in Business Profile → Identity, flip the Publish Listing toggle on and save. Your listing goes live, appears on the public map and in Discover, and starts taking bookings. (If Stripe isn't connected yet, publishing is held until it is.)

    Required to go live: your driver's license and insurance

    Upload your driver's license and your insurance certificate (COI) from the Upload your driver's license and insurance to go live card on your dashboard. Your listing can't go live until both are approved. Review is usually quick and your listing goes live automatically once they are approved. You can set up everything else while you wait, and the dashboard shows Pending review after you upload. Approval also earns the Verified Operator and Insured & Bonded badges.

    Still need help? Tap the Support button inside your dashboard any time.

    Still need help?

    Open the Support button inside your dashboard and our team will jump in.

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