The damage waiver is an optional add-on a renter can accept at signing. In exchange for a fee, you agree to waive part of their responsibility for certain accidental damage to the unit, above a per-occurrence amount they still owe. It is not insurance — it's a contractual modification of your rental agreement.
Setting it up
The amounts come from your Contract Settings (Dashboard → Contracts → Contract Settings):
- Damage Waiver Fee — what you charge to add the waiver. Write it your way, like "$25 per rental period" or a percentage of the rental rate.
- Waiver Deductible — what the renter still pays per incident, like an insurance deductible. Defaults to $250 if you leave it blank.
These values auto-fill the Optional Damage Waiver Addendum template. See customize your contract.
How the renter accepts or declines
The addendum is a built-in template (see rental contracts overview). It presents the renter with a clear choice to accept the waiver (and pay the fee) or decline it and remain fully responsible for all damage and loss, up to the unit's full replacement value.
Heads up: The waiver is optional and is never required to rent. The addendum spells out exactly what's covered, the long list of exclusions (theft, prohibited use, tires/wheels, overhead damage, improper hitching, biological contamination, and more), and what the renter still owes even when the waiver applies.
What it does and doesn't do
- It can waive the cost of repairing covered accidental damage, above the deductible, up to the unit's actual cash value.
- It does not provide liability coverage, does not cover the renter's cargo, and does not replace insurance the renter is required to carry under your agreement.
- It's void under the listed exclusions — for example, theft not reported within 24 hours, overloading, or use by unauthorized people.
Because this is a legal document, review the addendum's wording yourself and adjust your fee and deductible to fit your business.
Still need help? Tap the Support button inside your dashboard.